CIIC 中智香港 TCON Job BoardIT secondment roles with HKSAR Government

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CAPRef 61139-2

Contract Analyst Programmer – DPO

CHEUNG SHA WAN

Closing date
5 Nov 2026
Contract period
21 Dec 2026 – 31 Jan 2027
IT experience
3 years
Similar post
1 year
Posts
1
Shift duty
No
Relevant field
C
Work in Guangdong
No

About the project

To work as technical support for the APOLLO Support Team of DPO

Duties

(T26) To provide technical support services for office automation software, email systems, user/helpdesk support and GOA IT support and security safeguards to end users, etc. i) Provide end-user support for various PC hardware/software including Windows PC/server platforms, Outlook email and anti-virus software. ii) Provide ongoing system support, system installation and evaluation on Windows PC/server platform. iii) Provide ongoing system support for the Microsoft Outlook mail system iv) Coordinate, implement and maintain IT Security safeguards

Other requirements

The CAP will be responsible for the tasks as stated in the job description. He/she will also provide the associated GOA IT support and security safeguards to end users. The proposed candidates must have: 1. Have relevant technical background and practical system support on Microsoft Windows, computer and email service; 2. Have solid experience in the control and operation of computer systems, including helpdesk/computer network operation and PC/LAN support services; 3. Have experience in information technology security The proposed candidates preferably have: 1. Hands-on experience in coordinating Security Audit exercises, deploying security patches and configuring systems 2. Possess good communication and customer service skills; 3. Experience in Privileged Access Management Systems (e.g. CyberArk) and Multi-factor Authentication (MFA) for enhancement of control, monitoring and audit of all privileged identities and activities across the system network.

Technical skills

SkillRequirementExperience
Office AutomationEssential2y
PC LAN SupportEssential2y
Confidential Mail SystemEssential1y
IT SecurityEssential1y
Lotus Notes Mail Admin. & Technical SupportEssential1y
Anti-Virus TechnologyPreferred2y
Windows 7/8/10Preferred2y
Windows Server 2008/2012Preferred2y
Microsoft Active Directory AdministrationPreferred1y
Security Risk Assessment and AuditPreferred1y

Non-technical skills

SkillRequirementExperience
Client ServiceEssential2y
Helpdesk Call Handling TechniquePreferred2y
Work experience with/in the GovernmentPreferred1y
Management and Support of Gov Systems & ServicesPreferred1y
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