Contract Analyst Programmer – DPO
CHEUNG SHA WAN
- Closing date
- 5 Nov 2026
- Contract period
- 21 Dec 2026 – 31 Jan 2027
- IT experience
- 3 years
- Similar post
- 1 year
- Posts
- 1
- Shift duty
- No
- Relevant field
- C
- Work in Guangdong
- No
About the project
To work as technical support for the APOLLO Support Team of DPO
Duties
(T26) To provide technical support services for office automation software, email systems, user/helpdesk support and GOA IT support and security safeguards to end users, etc. i) Provide end-user support for various PC hardware/software including Windows PC/server platforms, Outlook email and anti-virus software. ii) Provide ongoing system support, system installation and evaluation on Windows PC/server platform. iii) Provide ongoing system support for the Microsoft Outlook mail system iv) Coordinate, implement and maintain IT Security safeguards
Other requirements
The CAP will be responsible for the tasks as stated in the job description. He/she will also provide the associated GOA IT support and security safeguards to end users. The proposed candidates must have: 1. Have relevant technical background and practical system support on Microsoft Windows, computer and email service; 2. Have solid experience in the control and operation of computer systems, including helpdesk/computer network operation and PC/LAN support services; 3. Have experience in information technology security The proposed candidates preferably have: 1. Hands-on experience in coordinating Security Audit exercises, deploying security patches and configuring systems 2. Possess good communication and customer service skills; 3. Experience in Privileged Access Management Systems (e.g. CyberArk) and Multi-factor Authentication (MFA) for enhancement of control, monitoring and audit of all privileged identities and activities across the system network.
Technical skills
| Skill | Requirement | Experience |
|---|---|---|
| Office Automation | Essential | 2y |
| PC LAN Support | Essential | 2y |
| Confidential Mail System | Essential | 1y |
| IT Security | Essential | 1y |
| Lotus Notes Mail Admin. & Technical Support | Essential | 1y |
| Anti-Virus Technology | Preferred | 2y |
| Windows 7/8/10 | Preferred | 2y |
| Windows Server 2008/2012 | Preferred | 2y |
| Microsoft Active Directory Administration | Preferred | 1y |
| Security Risk Assessment and Audit | Preferred | 1y |
Non-technical skills
| Skill | Requirement | Experience |
|---|---|---|
| Client Service | Essential | 2y |
| Helpdesk Call Handling Technique | Preferred | 2y |
| Work experience with/in the Government | Preferred | 1y |
| Management and Support of Gov Systems & Services | Preferred | 1y |