Contract Information Technology Assistant (Shift) – LCSD

Wan Chai

Closing date

5 Nov 2026

Contract period

16 Nov 2026 – 31 Jan 2027

IT experience

2 years

Similar post

2 years

Posts

1

Shift duty

Yes

Relevant field

–

Work in Guangdong

No

About the project

The work location is located in Data Centre of Hong Kong Central Library, Causeway Bay, Hong Kong. Most of internal computerized applications, public applications, the major network and system infrastructure of LCSD, etc. are housed inside the location. The equipment in the work location including network equipment, SAN equipment, UNIX/LINUX/Windows servers, data backup equipment, etc. Project to provide daily support services including but not limited to equipment health checking, maintenance services working with various maintenance contractors, backup tape management, equipment hosting management, incident / fault notification and reporting. Due to the possible change of Work location, LCSD reserves the right to redeploy the man-resources to other Work location(s), such as Shatin Data Centre (STDC) or Cheung Sha Wan Data Centre (CSWDC).

Duties

(T26) 1. To operate computer and associated equipment/facilities according to prescribed standards and procedures; monitor their performance; and perform routine maintenance. 2. To prepare jobs according to prescribed procedures and ensure their successful completion, check completeness and ensure high qualities of computer output. 3. To fulfil logging and administrative reporting requirements; assist in preparing statistics and reports. 4. To keep stock and monitor stock level of computer supplies. 5. To update and maintain inventory records of computer hardware; perform inventory checking on equipment; and maintain procedure manuals and documentation. 6. To perform on-the-spot trouble shooting works. 7. To check result of processing, identify system malfunctions and initiate corrective actions. 8. To monitor progress of jobs running in machines and maintain proper logs and records. 9. To record and report machine utilization and failure incidents. 10. To monitor and advise on environmental matters of computer room and related area. 11. To monitor the installation and operation of environmental facilities in computer room. 12. To work in shift duty including weekends / public holidays on roster, and on-call duty basis. 13. To perform any other duties as assigned by senior officers.

Other requirements

1. Have at least 1 year of working experience in network operation. 2. Have at least 1 year of experience in operating Windows 10/Windows Server 2012 or above. 3. Have at least 1 year of working experience in Customer Relations. 4. Experience in basic UNIX will be an advantage. 5. Good command of written and spoken English and Chinese; and 6. Good communication skill is required.

Technical skills

Non-technical skills