Contract Information Technology Assistant (Non-shift) – DH

Mainly in Wan Chai

Closing date

16 Nov 2026

Contract period

1 Dec 2026 – 31 Jan 2027

IT experience

2 years

Similar post

2 years

Posts

1

Shift duty

No

Relevant field

–

Work in Guangdong

No

About the project

Provision of IT Maintenance and Technical Support to end users

Duties

(T26) (a) To provide on-site first-line day-to-day operational and application support for over 100 computers and mobile devices across multiple DH offices in Wan Chai and Wong Chuk Hang; (b) To install, configure, and support desktop computers, notebook computers, mobile devices, and other peripherals; (c) To maintain inventory and timesheet records; (d) To assist in procurement exercise of IT equipment and to arrange maintenance renewals; (e) To provide both on-site and off-site guidance, testing, verification of system functions and user support on the use of software, hardware, and application systems, including but not limited to e-Forms, Healthcare Professions Information System (HPIS) and Registration Information System (RIS); (f) To liaise with business users and project team members regarding deployment schedules and application changes; (g) To conduct on-site briefing session/demonstrations on new enhancements and/or changes of DH Systems; (h) To troubleshoot and diagnose problems within prescribed guidelines, and/or escalate to other technical resources as appropriate; and (i) To perform other tasks and duties as assigned by supervisors.

Other requirements

i) Proficient in the control and operation of Windows and PC support services; ii) Proficient in MS Office; iii) Minimum 2 year post-qualification experience; iv) Proficiency in Chinese and English communication skills; v) Proficiency in keyboard input, Microsoft OS such as Windows 10 and Office software; and vi) Occasionally work at irregular hours may be required

Technical skills

Non-technical skills